- 25 / 3 / 2020
While these are unsettling times for many industries we wanted to offer some clarity on the current operations at our Union4Host Lenoir Data Center.
Our business continuity and pandemic plan has been activated to ensure the critical staff, supplies, and logical access are available for continuous operations in all areas of our service offerings and highest availability for our infrastructure. We are confident that this business continuity plan is well thought out, agile, and effective as we all navigate this fast-changing situation.
We have all intentions to keep the Lenoir Datacenter staffed with on-site personal 24/7/365. We have made adjustments to the layout of onsite staff to limit in-person proximity. In addition, we have equipped and are enabling the majority of our employees to work-from-home via video conferencing and unified messaging tools, which helps ensure consistency of support resources and continuity of service.
Based on currently available information, we continue to modify our practices and take new steps to ensure that we are providing quality service to our customers, reducing risks to our employees and their families, and sustaining the seamless operation of our business.
Thank you for your cooperation and your business. Union4Host is committed to being a trusted, reliable partner to you during these challenging times.